JackpotCity withdrawals start in your own account. Log in through our site, open My Account and select Withdraw Funds, then pick the method that suits you. Every payout runs in rand and starts at R50, fee-free.
Request a payout in five steps#
- Sign in to JackpotCity through our site.
- Open My Account and select Withdraw Funds.
- Pick your method: EFT, ABSA CashSend, Standard Bank Instant Money, Nedbank Send-iMali or 1Voucher.
- Enter an amount from R50.
- Confirm. The withdrawal screen then shows the status of your request.
Choose your payout method#
| Method | Time | Minimum |
|---|---|---|
| EFT to your bank | Minutes to 24 hours | R50 |
| ABSA CashSend | Within the hour | R50 |
| Standard Bank Instant Money | Within the hour | R50 |
| Nedbank Send-iMali | Within the hour | R50 |
| 1Voucher | Within minutes | R50 |
EFT runs up to R500,000, and JackpotCity pays to an account or method in your own name.
Limits, fees and speed at a glance#
Every method starts at R50, so a small win is as easy to cash out as a large one. EFT to your bank covers amounts up to R500,000 and lands within minutes to 24 hours. The three Cash Send routes are the quickest and clear in under an hour, while 1Voucher arrives within minutes. Every one of them is fee-free.
For example, a R200 win cashed out by 1Voucher is in your hands within minutes, while a R5,000 win sent by EFT lands in your bank account within minutes to 24 hours.
Verification and your account#
Complete verification once with your full names, SA ID or passport and your banking details, and every request after that moves on smoothly. Your email address, mobile number and source-of-funds details belong to the same check, so have them handy when your account asks. Use the help channel in your account for any step and keep passwords and recovery codes to yourself.
Winnings from a bonus#
Played with the welcome bonus or Free Spins? The wagering on that offer completes first, and then your winnings are ready to cash out. welcome bonus and free spins list the terms, and your bonus is credited automatically after registration and your deposit.
Deposits have their own page#
For adding funds, go to payments, which compares every deposit option. This page covers cashing out.
When to ask for help#
Open support with your request reference, the amount, the method and the stage shown on screen, and the team picks it up from there. Keep passwords and recovery codes out of the message. For the full picture of the casino, read review.
Next step: open your JackpotCity account through our site, choose a payout method and request your winnings.